Every Google review answered. You just approve.
We write a reply to each of your Google reviews, you approve it, and we post it to your profile.
Cancel anytime.
“Same-day service on a hot Saturday. Fixed our unit quickly and explained everything clearly.”
Thanks for calling us on a hot Saturday. Nobody wants a warm house all weekend. Glad our tech got you running the same day and walked you through it. We’ll pass this along to the crew.
Want changes? Just reply to the email.
Example only. Not a real customer.
Before: the review
★★★☆☆
“Tech showed up two hours past the window and didn't call ahead. Once he got here the AC was fixed fast and the price was fair, but I took the afternoon off for nothing.”
After: the reply
“You're right to be frustrated. Two hours late with no call isn't how we want to show up, and your time matters. Glad the AC is running and the price felt fair. We've talked with dispatch about calling ahead when a tech is running behind. If you're willing, call the office and ask for the service manager so we can make this right.”
How it works
Connect Google
Sign in with Google and give us access to your Business Profile. Google's own screen handles it, so you never give us a password.
We draft, you approve
When a new review comes in, we write a reply within 2 business days. It’s in your company’s voice and specific to what the customer said. Complaints get flagged so you see them first. You get the draft by email with two buttons: Approve and Skip. One click does it. Want a change? Reply to the email and tell us what to fix.
We post it to Google
Once you click Approve, we post the reply to your Google profile under your business name.
The reply from the top of the page, now on Google.
★★★★★
“Same-day service on a hot Saturday. Fixed our unit quickly and explained everything clearly.”
Response from the owner
Thanks for calling us on a hot Saturday. Nobody wants a warm house all weekend. Glad our tech got you running the same day and walked you through it. We’ll pass this along to the crew.
No dashboard. No new software. Nothing goes up without your approval.
Review Ops
$149/mo
Full refund within 7 days of your first payment. Cancel anytime.
One Google Business Profile location.
- ✓A reply drafted within 2 business days of each new Google review
- ✓Written for the review in front of us, not pulled from a template
- ✓Complaints and touchy reviews flagged for you
- ✓One-click Approve or Skip on every reply, right from your email
- ✓We post it to your Google profile
- ✓Every posted reply shows on your Google profile under your business name
- ✓No software to learn
Billed monthly through Stripe. If you cancel, replies we've already posted stay on your profile.
FAQ
What Google access do you need?+
You need to be an owner or manager on your Google Business Profile. When you connect, Google asks you to grant one permission called "manage your Business Profile" (business.manage). Google only offers it as one broad permission. We use it for two things: reading your reviews and posting the replies you approve. We don’t change your hours, photos, services, or business info. You can remove our access anytime from your Google Account settings.
Do you ever post without my approval?+
No. Every reply waits for you. If you click Skip or don’t click anything, nothing gets posted.
Can I change a reply before it goes up?+
Yes. Reply to the email with the change you want and we’ll revise the draft. Or click Skip and handle that review yourself.
How do you handle bad reviews?+
Carefully. We flag them for you first. The draft stays calm, doesn’t argue in public, and doesn’t offer refunds or discounts. It asks the customer to call you so you can sort it out. You make the final call.
How fast do replies go up?+
We draft a reply within 2 business days of a new review. It goes up once you click Approve, so the timing after that is up to you.
Do I have to learn any software?+
No. There’s no dashboard and no app. You connect Google once, then click Approve or Skip in our emails.
Will this help my Google ranking?+
We can’t promise that. Nobody can do it honestly. Google decides rankings and your customers decide your stars. What we can promise is a thoughtful reply that you’ve approved on each review.
How do I cancel?+
Email support@scalabledp.com. Service runs to the end of the month you’ve paid for, and you won’t be charged again. Replies already posted stay up. If you cancel within 7 days of your first payment, you can ask for a full refund.
Questions? Email support@scalabledp.com. We reply within 1 business day.